Dear Valued Patients,

It is with mixed emotions that after almost a decade of running this practice, I have made the difficult decision to close The Moday Center on October 15^th, 2024.

Serving as your doctor has been a privilege, and I am truly grateful for your trust and confidence in me. 

Here are some essential details to read through. Please rest assured that I am committed to making this transition as smooth as possible for all of you.

1. Although I am not accepting new patients at this time, all current and previous patients can schedule single visits between now and the closure date; please note, however, that mine and Kayleigh’s schedules are limited, so if you are interested in making an appointment, please request them in advance. Also, due to limited time slots, reschedules, cancellations, and no-shows may not always be accommodated.
   
   
2. Per program agreements, all current patients in programs have end dates before October 15th and can be assured that they will be able to complete their appointments. However, it is your responsibility to stay on track by scheduling your appointments as instructed in your visit summaries. Visits will not be scheduled after October 15th so please plan accordingly. There will be no exceptions to this. Any visits not completed by October 15th will be forfeited.
   
   
3. The patient portal will be open for messaging until November 5th (if included in your program).
   
   
4. I highly recommend that you download all your medical records, notes, lab results, nutrition plans, handouts, invoices, etc., from the patient portal before November 5th. Virginia state law requires that medical records be kept for six calendar years after the last patient encounter but not after. I recommend downloading your records prior to closure. After this date, you can email info@modaycenter.com to have them sent to you. However, this will incur a fee based on future mailing costs, medical record length, and a 30-day processing time.
   
   
5. For patients on prescription medications, including compounded medications such as hormones, please get in touch with us at least two weeks before October 15th for refills.
   
   
6. Although I cannot make specific recommendations for a new physician, I recommend checking these two links to find providers in your area: Institute for Functional Medicine or the American Academy of Anti-Aging Medicine.
   
   
7. You will continue to have access to your Fullscript account with your discount for all future supplement needs.
   
   
8. Kayleigh will be continuing in the field of functional nutrition in her own practice. If you would like to continue care with her in the future, email gilbertkayleigh@gmail.com for more information.

Please reach out on the patient portal or email info@modaycenter.com with any questions or concerns. 

Thank you once again for the privilege of being your healthcare provider. I am genuinely thankful for the relationships we have built, and I wish you abundant health in the coming days.

Warm regards,

Dr. Heather Moday